4 min read
Updated
You Built A First Team. So Why Is Leadership Still Misaligned?
A First Team aligns leaders with each other, not strategy with the work. Why leadership still feels misaligned, and three steps to close the gap.
If your leaders call themselves a First Team and the business results still have not moved, the likely cause is not the team. A First Team aligns leaders with each other. It does not, by itself, connect your strategy to the work your teams do every day. That missing connection is a Strategy-to-Execution gap, and I call the result “Process Theater”: plenty of visible activity, little movement on what matters.
This follows my page on what the First Team concept is, where a leader’s first team is their peers, not their direct reports.
What does “Process Theater” look like?
You did the training. You grouped your VPs and Directors, or your Senior Leaders, into a First Team. They say they are aligned. Yet you are still in board meetings looking at metrics that have not moved, and your “agile” teams seem busy but not necessarily on the right things.
You have built alignment horizontally, among your leaders. What is missing is the vertical link from business strategy down to the daily work.
I have seen this pattern repeatedly in my consulting work with leadership teams. It shows up in a few ways:
- Teams report “velocity” or “story points” while you, the CEO, care about market share or profitability.
- Your First Team of VPs agrees on their OKRs, but those OKRs do not clearly cascade to the product teams.
- You ask, “How is this 2-week sprint connecting to our quarterly business goal?” and get blank stares.
- Every department is “green” on its own report while the company goal is not moving.
Why isn’t a First Team enough?
The First Team concept is powerful. It breaks down silos, stops the infighting and gets leaders pulling in the same direction. But it rests on an assumption that does not always hold:
A “First Team” of leaders, by itself, does NOT automatically create strategic clarity for the rest of the organization.
Peers who trust each other can still hand their teams vague direction. If the leaders agree but the strategy is not stated in terms a team can act on, the teams fill the gap with what they can measure and control: output. Agreement among leaders is necessary, but it is not the same as clarity for everyone below them.
How can you tell whether you have the gap?
Try these three questions with people two or three levels below you. Do not coach them first.
- “What is the most important thing for the company this quarter?” Do their answers match each other, and match yours?
- “How does your current sprint or project move that?” Can they draw the line, or do they name the feature?
- “How would we know if it worked?” Do they describe a business result, or a delivery date?
If the answers differ from team to team, or stop at “we shipped it,” you have the gap. These questions are not a scientific test, only a quick read of what your organization actually understands.
How do you close the Strategy-to-Execution gap?
A simple (not easy!) three-step process.
Step 1: Give your First Team a new mandate. Their primary job is not only to “manage their people.” It is to be the guardians of the strategic-to-execution flow. Each leader answers for how well their part of the organization connects to the company goal, not just for their department’s output.
Step 2: Stop measuring busy-ness; start measuring value. Scrum teams are good at getting work done. Are they doing the right work? This takes a deliberate shift in focus from output (features delivered) to outcomes (business results). A Product Goal with a measurable result is a good place to start, and so is asking the same question in every review.
Step 3: Install a systemic feedback loop. You do not need another dashboard. You need a simple, consistent way to ask and answer two questions: “What is the most valuable thing we can do right now?” and “How do we know we are succeeding?” Ask them at every level, on the same cadence, so the answers can be compared.
What can you do this week?
- Ask the three questions above of one team, and write down the answers without correcting them.
- Put “How does this connect to our company goal?” on the agenda of your next First Team meeting.
- Choose one team and replace one output metric on its report with one outcome you can name.
For small weekly habits that keep leaders aligned without more meetings, see leading with less in my Focus. #deliver newsletter. If your teams are new to the basics, send them to Scrum Fundamentals.
What next?
Building a Strategy-to-Execution system is the difference between doing Agile and being a truly agile business. It is not easy, and it is not a 2-day training class.
This is the work I do with executives in my Strategic Advisory practice: installing the systems and leadership habits that connect your C-Suite strategy to the work your teams do. If you are a leader tired of seeing busy teams that are not moving the needle, let’s talk.
You can also hear me discuss these leadership challenges on the Implementing Scrum Unscripted Podcast.
Weekly, free, no fluff
Get one actionable Scrum idea a week.
Saturday morning emails on Implementing Scrum in the real world — the same cartoons and straight talk that built this site.
Subscribe — It's FreeStuck on something specific? Email me your situation.